Contact

Email is best for anything longer than a sentence. X is fine for quick questions.

• Email: [email protected]
• X: @swordfishsoft

Reporting a problem with a tool

Most problems come from a particular browser, graphics driver or file, so these details help most:

1. Which tool, and the page address.
2. Browser and version, operating system, and roughly which computer or phone it is.
3. Whether the tool said it was using WebGPU or CPU.
4. What you expected to happen and what happened instead.
5. Any red error lines from the browser console. Press F12, or ⌥ ⌘ I on a Mac, and open the Console tab.

You don't need to send us the file you were working on. The tools are built so your files stay with you. If the problem only happens with one particular file, describe it (format, size, length, resolution) and we'll try to make a similar one. If you choose to attach it anyway, we'll only use it to reproduce the bug and will delete it afterwards.

Other things to write about

• Tool ideas. Tell us the task and, if you know one, an openly licensed model that does it.
• Licences and attribution. If you maintain one of the models we use and want the attribution changed, or think we've read a licence wrong, email us and we'll deal with it first.
• Privacy questions. See the privacy policy first, then write if something is unclear.